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FREQUENTLY ASKED QUESTIONS

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Common signs include water in the basement, damp or stained walls, visible foundation cracks, or recurring leaks after rain. These issues typically point to problems with drainage, foundation waterproofing, or sump pump performance.

Sewer backups occur when drain or sewer lines are blocked or damaged, forcing wastewater back into the home. Groundwater flooding is caused by exterior water pressure and requires waterproofing or drainage solutions.

Video drain inspections are recommended for recurring clogs, slow drains, sewer odors, or unexplained backups to identify blockages or damaged pipes.

Frequent backups, slow drains throughout the home, or damage discovered during a video inspection may indicate the need for sewer repair or replacement.

Yes. We provide free inspections and estimates for basement waterproofing, foundation crack repair, sump pump installation, and drainage solutions.

Most waterproofing projects are completed in one to three days, depending on the type of work. Smaller repairs, such as crack repair or sump pump replacement, are often completed in a single day.

Basement water can come from exterior sources such as poor drainage, saturated soil, or foundation cracks, as well as interior sources like plumbing leaks or groundwater pressure. A professional inspection identifies the true cause so the correct waterproofing solution can be installed.

No. Many wet basements are caused by drainage failures, clogged drain tile systems, improper grading, or sump pump issues. Sealing cracks alone will not stop water intrusion.

Delaying waterproofing can allow water damage to worsen, increase repair costs, and raise the risk of mold growth and structural issues. Addressing the problem early often results in simpler, more effective solutions.

Yes. Proper basement waterproofing helps keep finished basements dry and protects drywall, flooring, insulation, and personal belongings from moisture damage and flooding.

Yes. Interior drain tile systems collect groundwater before it reaches the basement floor and redirect it to a sump pump, making them a reliable long-term solution for recurring flooding.

Yes. Foundation cracks allow water intrusion, which can weaken materials, promote mold growth, and increase the risk of basement flooding if not properly repaired.

Yes. Poor yard drainage allows water to collect around the foundation, increasing pressure on basement walls and raising the risk of leaks and flooding.

Standing water near the home, soil erosion, damp basement walls, foundation cracks, and recurring leaks are common signs of drainage problems impacting the foundation.

Yes. Proper drainage systems move water away from the foundation, helping prevent wet basements, foundation cracks, and long-term water damage.

Yes. If a sump pump fails during heavy rain or snowmelt, groundwater can quickly build up and flood the basement.

Unusual noises, frequent cycling, visible rust, or failure to activate during storms are signs a sump pump may need repair or replacement.

Yes. Properly installed sump pump systems are designed to operate during heavy rain, snowmelt, and seasonal groundwater changes common in Western New York.